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HAVING HARD TIME GAINING REFUND FOR AVG ULTIMATE, BOUGHT UNBEKNOW TO ME, THROUGH SAFECART AS I WAS ON AVG WEB SIGHT. PURCHASED 23/5/16 REALISED WITHIN DAYS IT WAS NOT FOR ME AND THAT STARTED RUN AROUND.

4 REFUND FORMS MANY PHONE CALLS ( ALL NUMBERS ON AVG WEB OR SUPPLIED BY PHONE OPERATOR) E.MAILS . FINALLY PUY IT IN BANKS HANDS FOR REFUND AND TO STOP MONTHLY DEBIT. ONE PHONE NUMBER 080085**** ACTUALLY CONECTED ME TO A RECORDED MESSAGE IN A VERY ENGLISH ACCENT FROM 'THE HOT CHILLI CANTEEN' WHICH PROCEEDED TO GIVE ME A FULL MENU AND OPENING TIMES AND ANOTHER 184******** CONECTED ME TO A WOMAN IN THE SAME TOWN AS MYSELF. LEADING ME TO BELEIVE THE PHONES WERE HACKED.

AVG WHICH THEY CLOSED AND REFUNDED, WHICH I DIDN'T WANT. I HAVE BEEN WITH AVG OVER 3 YEARS BUT WILL NOT BE USING THEM AGAIN .

Reason of review: Poor customer service.

Monetary Loss: $128.

Location: England, United Kingdom

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Guest

Hello,

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously.

In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-85*-***-****, 6am to 6pm 7 days a week or through email at customerservice@***.com.

Warm regards,

Jennifer

SafeCart Customer Service

www.SafeCart.com

Guest

half of my comment missing but would now never use or recommend AVG or SAFECART to anyone

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