Safecart Reviews

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Out of the clear blue,something or sombody called safe cart is taking money from my checking account thru pay pal without my consent. I use pay pal often, and have always been very pleased with them, but Im pissed at them also right now! They have always asked my...
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33 comments
#1742268

I got money taken from Safecart, too and tried to call but couldn’t get through to anyone.

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ID
#401138 Review #401138 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Loss
$40

Tracking or refund

please give me information on order #SPPC-U310714****-37WLB. I have not received the item or know when it will arrive
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ID
#2431745 Review #2431745 is a subjective opinion of poster.
Location
Mcallen, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund for Speedfixtool

I have written several emails to your customerservice and all have been ignored. I paid for two years for Speedfixtool on 8/19/19. and was billed through your company. The product stopped working. I tried to contact them through the telephone and email. All requests for help were never answered. Then I finally heard from someone from customer support who told me to contact Safe Cart for a refund. I am requesting a refund from 5/22/20.until the expiration date of my payment 8/19/21. I sent you emails on 12/9/20, no response. When I called Safecart they said to write to this address. I hope that you will handle this matter quickly. I can be reached at Lois819@***.net

User's recommendation: stay away from Safe Cart and SpeedFixTool they don't work.

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ID
#2402786 Review #2402786 is a subjective opinion of poster.
Service
Safecart Technical Support
Pros
  • Are you kidding
Cons
  • Are you kidding
  • Attitude concerning a simple request
Loss
$55
Preferred solution
Full refund

Tried to cancel an upcoming renewal

It took me awhile to get the info but as it turns out Safecart no longer handles the payments for the vendor I use so they could not help me
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ID
#2266695 Review #2266695 is a subjective opinion of poster.
Location
Bowdoin Center, Maine
New Reviewer

I have nothing to do with you guys - you recently charged some moneys for nothing

I have no idea why You debited some $ 50 plus as a recurring fee for a service I do not want and never engaged into - I never want to pay you guys again as I have nothing to do with your company or sevices - How you found me is by pure coincidence and this has to stop . I would greatly appreciate if you could refund my moneys - NoNonebut in any case , cross me right out of you customer listing .

User's recommendation: None .

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ID
#1881466 Review #1881466 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund

I don't know what this is?

Tried to cancel and they want to charge me.
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ID
#1794996 Review #1794996 is a subjective opinion of poster.
Pros
  • Them shut down

I do not recommend. I think it's a scam!

Have no idea how I got involved with this company. I never even heard of them until they were taking money out of my account through paypal.
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ID
#1742265 Review #1742265 is a subjective opinion of poster.
Product
Safecart Subscription
New Reviewer

Refund

Never got a key code. Heard a lot of bad things about this company. They are not what they say they are I think they're frauds and charge me more money than what they said they would charge me originally they should be said it would cost $19 and they charged me more than that. I don't even know if I'm one auto-pay or not and I really don't know what to do about this
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ID
#1719824 Review #1719824 is a subjective opinion of poster.
Location
Middle Island, New York
Reason of review
Problems with payment

Pissed Consumer.

I noticed that I had a charge on my pay pal account that i didn't make. I'm going to try and get a refund and hope it doesn't happen again.
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ID
#1657669 Review #1657669 is a subjective opinion of poster.
Location
Clinton Township, Michigan

Without Prdjudice, I have clearly followed your instructions several times to cancel my order (see below). I have dealt with asknet in the past and they proved to be very shady so I involved the Fraud

Without Prdjudice, I have clearly followed your instructions several times to cancel my order (see below). I have dealt with asknet in the past and they proved to be very shady so I involved the Fraud squad. I am doing this again so please ensure you deal with this refund request ASAP. Kevin Gilbraith Can 604-522-**** I will expect a reply from your company on this subject within the next two working days. The Safe Cart website does not work or is a scam. Every time (5 times) on their website I press the send button the program always shuts down before the message is sent. This is a scam so Please co-operate and deal with this is issue ASAP. I want to Cancel my recent order and receive a full refund. ----- René Tschirner (Nexway/Asknet Customer Service) wrote: > > > > > > > > > ##- Please type your reply above this line -## > Dear customer, Your request (361891) has been updated. To add additional comments, reply to this email. René Tschirner (Asknet) Sep 16, 14:35 CEST Thank you for your inquiry Please note as this order was processed by Safecart we would kindly ask you to contact their support team. Safecart is your contact partner and only they will be able to provide you with a refund or assist in this case. You can contact SafeCart by using the following link: https://support.safecart.com/support/contact-us Thanks in advance for your understanding. Kevin Gilbraith Sep 15, 22:47 CEST My purchase of Pro has been cancelled for no reason I am aware of. It was there ok and I was using it this morning shortly after I purchased it. Now it is now working, 2 hours later saying my order has been cancelled. I would like you to get access back for my PRO ASAP. Receipt Order Confirmation Thank you for using SafeCart Payments. Your statement will show your order as SAFECART SYSREPAIR 855-432-****. Advanced System Repair Product Key: 7113-73**-**00-4363 Order Details Receipt ID: PHLP-C150919****-16VTT Your Visa has been billed: $46.78 CAD Kevin Gilbraith (keving2@***.ca) Advanced System Repair Pro 1 Advanced System Repair License Key $41.77 GST: $2.09 PST: $2.92 Total CAD: $46.78 GST/HST #: 8622 > > > This email is a service from Asknet. > >[Q5OGE8-8VWQ] > >
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ID
#1655225 Review #1655225 is a subjective opinion of poster.
Location
New Westminster, British Columbia
Service
Safecart Customer Care
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Ripped off and bogus charge from who knows who this is

One I will NEVER use PayPal again after they let this SAFECART just go into my debit card and charge me for I do not know what. That tells me that PayPal is just as crooked as this Safecart. I will be getting my money back and then I'm never using Pay pal again. Damn cant trust ANY BODY with you information. I'm so sick of it. I constantly have to go over my bank account to see who has tried to steal from me and this week is SAFECART. Be sure to keep a close eye on your bank account because now the bank dont even watch out for you. Nothing but SCAMS going on on the internet
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ID
#1653487 Review #1653487 is a subjective opinion of poster.
Pros
  • Are you kidding
Cons
  • Are you kidding
Reason of review
Stole my money
Loss
$30
Preferred solution
Full refund
New Reviewer

Dishonest company!

I canceled the service several times over a year ago. Yet, they continue to bill me. Once they get your credit card info., they bill anytime they want. When you call the customer service phone number you will get a fax sound. When You try to cancel the service on line, they charge $37 to do so. They people are con-men!
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ID
#1626521 Review #1626521 is a subjective opinion of poster.
Cons
  • This is a con website--you get nthing for your money
Reason of review
Problems with payment
Loss
$29
Preferred solution
Full refund
New Reviewer

Was prompted to subscribe to discounted ($19.95) offering but was billed $39.95. Please explain.

was prompted to subscribe to discounted ($19.95) offering, but was billed $39.95. Please explain and amend billing accordingly.
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ID
#1607572 Review #1607572 is a subjective opinion of poster.
Reason of review
Pricing issue
New Reviewer

Scam Artists

Bought Advanced System Pro software to resolve 494 Error (as advertised). Safecart was not posted as the pay site until well into the purchase process. Software does not work as promised. No way to contact software company provided. Software continues to pop up additional software and services to purchase. I want my subscription/autorenewal cancelled and my original purchase price refunded ASAP!
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ID
#1594909 Review #1594909 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$40
Preferred solution
Full refund
New Reviewer

Overvcharging twice

It jhappened about 1.30 How do I get to talk or chat to someone I am in Australia
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ID
#1534731 Review #1534731 is a subjective opinion of poster.
Location
Gold Coast, Queensland
Cons
  • Being able to have things explained i am 84 not 24
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Full refund
New Reviewer

You have taken

Yes I sent a complaint Email to Customer Services Safecart earlier today 27/4/2019 mrs K A Lowery
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2 comments
#1683669

Hello, SafeCart, a leading ecommerce cart, provides a secure and easy-to-use payment method for consumers purchasing goods online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously.

Our Customer Care line (1-855-432-0727) is open 5 days a week from 7am to 3pm PST. Warm regards, Jennifer SafeCart Customer Service www.SafeCart.com

#1681722

Hello, SafeCart, a leading ecommerce cart, provides a secure and easy-to-use payment method for consumers purchasing goods online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously.

Our Customer Care line (1-85*-***-****) is open 5 days a week from 7am to 3pm PST. Warm regards, Jennifer SafeCart Customer Service www.SafeCart.com

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ID
#1522928 Review #1522928 is a subjective opinion of poster.

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